OZDIVE PTY LTD is committed to protecting the privacy of your personal information. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We manage your personal information in an open and transparent way.

OZDIVE PTY LTD use your personal information only when necessary, for us to deliver you a service, product or perform other necessary business functions and activities.

OZDIVE PTY LTD will not use or disclose your personal information for purposes unrelated to the services we provide, unless we first obtain your consent.

In some circumstances we may need to collect personal information from you to provide you with a delivery or another service. In some cases, if you do not provide the required personal information, we will not be able to provide you with a service.

Our Privacy Obligations

Introduction

OZDIVE PTY LTD is bound by privacy laws, which regulate how we may collect, use, disclose and store personal information. These laws also specify how individuals may access and correct personal information held about them.

“Personal Information” means information or an opinion about an identified individual (or an individual who is reasonably identifiable), whether true or not, or recorded in a material form or not. For example, these types of information could include your name, contact details, age and other information.

In this policy ‘we’, ‘us’, ‘our’ refers to OZDIVE PTY LTD.

If you have any questions regarding OZDIVE PTY LTD Privacy Policy, please contact us via email to hello@ozdive.com or if you would like a copy of this policy, please contact us and we will do so.

By visiting our websites and/or providing your personal information to us, you consent to the terms and conditions in this Privacy Policy, unless you tell us to the contrary by contacting us via email at hello@ozdive.com.

This privacy policy is effective from 1st June 2021. From time to time, without formal notice, our privacy policies and procedures will be reviewed and, if appropriate, may be changed, modified and sections may be added or removed. If any changes are made to this policy these will be posted on our website and it is your responsibility to ensure you are up to date and you are responsible for reading and understanding our Privacy

Data Collection

OZDIVE Pty Ltd collects personal information for purposes that are directly related to our business activities, and only when it is necessary for or directly related to such purposes. We collect your personal information from you through:

our online forms;

when you make bookings or purchases,

when you complete a hard copy form;

when you contact us via social media, apps, email, phone or text; or

when you enter one of our competitions.

Through the above-mentioned collection points, we may collect some or all of the following types of information:

Name and Surname (including titles i.e. Mr, Mrs, etc)

Date of Birth

Gender

Postal address

Telephone, Mobile and Facsimile numbers

Email address

IP address (for systems administration and troubleshooting)

Demographic information (for user profiling in aggregate form)

Any information required for your online booking to be complete

If you provide us with information about any third party, you must obtain that person’s permission to give us the information and inform them that you have given the information to us.

How We Use Your Personal Information

We use your personal information for a variety of reasons including to:

provide services and products to you;

answer your inquiries and deliver customer service to you;

tell you about products or services that we think may be of interest to you;

maintain and improve customer services;

meet our legal obligations;

manage and resolve any legal or commercial complaints and issues; and

conduct marketing research and analysis.

Whilst you may opt not to provide us with your personal information, you should be aware that without this personal information, we may not be able to provide you with some of the services and/or products you are seeking.

Sharing Your Information

In the course of conducting our business and providing our products and services to you, we may disclose your personal information. We will often be required to provide your personal details such as your name and address to third party companies who perform part of our service delivery & installation such as fulfilment contractors and mail houses. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details.

We only disclose personal information for the purposes for which it was given to us, or for purposes which are directly related to one of our functions or activities. We do not give it to anyone else unless one of the following applies:

you have consented to the disclosure;

you would reasonably expect, or have been told, that your information is passed to those individuals, bodies or agencies; or

it is otherwise required or authorised by law.

In What Circumstances Will We Disclose Your Personal Information?

We may disclose your personal information to:

professional partner organisations (such as PADI)

professional advisers (such as lawyers or auditors);

payment systems operators and financial institutions;

organisations authorised by OZDIVE Pty Ltd to conduct promotional, research or marketing activities;

upon lawful request from law enforcement agencies or government authorities; and

any persons acting on your behalf including those persons nominated by you, executors, trustees and legal representatives.

In all circumstances where your personal information is disclosed, we will take all steps reasonable to ensure that these third parties undertake to protect your privacy.

Cookies

Cookies are pieces of information that a website transfers to your computer for record-keeping purposes. The information collected may be used by OZDIVE Pty LTD to improve your experience on our website. If you visit an area of the website where you are not required to log on, to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed, and any information downloaded.

Direct Marketing

We are committed to compliance with all laws and requirements relating to the use of your personal information. We will only use or disclose your personal information for direct marketing purposes if you have provided your information for that purpose (and you would expect us to use the information for that purpose), or if you have provided consent for your information to be used in this way.

From time to time, we may contact you with information about products and services offered by us and our related entities and our business partners, which we think may be of interest to you. When we contact you it may be by mail, telephone, email or SMS.

Where we use or disclose your personal information for the purpose of direct marketing, we will:

allow you to request not to receive direct marketing communications (also known as ‘opting-out’); and

comply with your request to ‘opt-out’ of receiving further communications within a reasonable timeframe.

If you do not wish to be contacted by OZDIVE PTY LTD please contact us directly by clicking here.

Third Party Platforms

Sometimes we use third party platforms to deliver information. These are sites hosted and managed by organisations other than us, and some of these sites are hosted overseas.

Your personal information may be stored in a secure and encrypted form overseas (e.g. in data storage and cloud computing facilities operated by us (or by third parties on OZDIVE Pty Ltd behalf).

Data Quality and Security

We will take all reasonable steps to ensure that your personal information is stored securely and is protected from misuse and loss and from unauthorised access, modification, or disclosure.

When purchasing from OzDive Pty Ltd your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the industry standard.

If you believe that your personal information is not accurate, complete, or up to date, please contact us via email to hello@ozdive.com

Accessing your personal information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. OZDIVE Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Disclaimer

OZDIVE Pty Ltd is not responsible for the content or the privacy policies of external / third party websites to which we may link.

Whilst all details in this website have been carefully prepared and are believed to be correct, no warranty can be given either expressly or implied by the vendors or their agents. Photographs are for presentation purposes and are indicative only. They should not be relied upon as an accurate representation of the final product. Specifications and prices may change at any time.